A vital component of leadership is inviting everyone in the organisation to engage in dialogue. Effective communication is key to success in any organisation. However, relying on the boldest, the loudest, and the most forceful is not always conducive to effective communication. In fact, it can sometimes sideline or even suppress the most valuable contributions. As a leader, how you speak can dramatically impact the contributions you receive from those you are conversing with. Demonstrating your willingness to communicate differently, invite dialogue and listen intently to what people say shows the employees that you are willing to show the way by changing first.

One clear symptom of poor leadership is when people with leadership positions surround themselves with ‘yes people’ who don’t challenge them and only say what they think their leader wants to hear. These appointed leaders often seek ways NOT to change to protect their position. But they are not true...